At ARCH, your satisfaction is our top priority. Every day, we carefully prepare and ship hundreds of orders to happy customers around the world. Because most of our fulfillment centers are internationally based, shipping and handling times may vary, and we are currently unable to offer next-day delivery.
Processing Time
All orders are processed within 1–4 business days after your payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer standard international shipping for all orders. Estimated delivery times are as follows:
Standard Shipping: 5–15 business days (depending on your location)
Please note that delivery times may vary during peak seasons or due to customs inspections and local postal delays.
Shipping Costs
Shipping fees are automatically calculated at checkout based on your location, order weight, and package size.
We also offer free shipping promotions or minimum order thresholds, which will be clearly displayed on our store when available.
Tracking Your Order
Once your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number.
You can track your order directly on our website or through the courier’s tracking page.
International Shipping
We proudly ship worldwide. Please note that customs duties, import taxes, or other local charges may apply depending on your country’s regulations.
These fees are the responsibility of the customer and are not included in the product price or shipping costs.
Handling & Packaging
All products are carefully inspected and securely packaged before dispatch to ensure they reach you in perfect condition.
Fragile or delicate items receive extra protective packaging to prevent damage during transit.
